Terms and Conditions

Payment and Cancellation Policy.
Full payment for your stay is required upon Check-In.
This a Non smoking Hotel. We dispose outer smoking areas. Smoking in the rooms is not allowed. There’s a fine of 200 USD for doing so.
Credit Card required to guarantee reservation. Must provide number, security code and expiration date. In person, you may guarantee by cash (paying 1 day in advance)*. The Hotel reserves the right to check the validity of the provided card.
Reservations must be cancelled no later than 48 hours prior to arrival to avoid “No Show” charge of 1 night on your credit card. It also applies when you cut short your stay.
We do not refund money.
“Early Check-in” and ‘Late Check-out” are subject to availability. They cost a 10%.
Foreign guests are exempt of VAT when paying in dollars and showing passport. Chilean guests pay 19% of VAT. Any payment in chilean currency is subject to tax charge.
Rates published here at the front desk include VAT for chileans or residents.
Rates published in our web page are exclusive to bookings done through the site. They are in American dollars and subject to taxes for chilean guests or payment in chilean currency.
One child under 8 years old shares bed with his parents without cost. A second child pays additional bed. Children over 8 years old pay adult rate.
We suggest to let know in advance any extension of stay.
Our Hotel do not change foreign currency.
* For an amount equal to 1 day of stay. It applies the same cancellation policy.
Terms and Conditions (Long Term Stays and Monthly Plans)
– Every stay agreed in monthly terms,accepts no refunds, even if the guest doesn’t spend some days at his own will.
– The monthly stay, expressed in a daily basis, is only referential. The only valid rate is the one agreed as monthly.
– The Hotel reserves the right to request the room, without refunds, in case of misbehaviour agains the safety, quietness and cleanliness.